Executive VP / Chief Operating Officer (COO) & Founding Member

Ray Crouse

Mr. Crouse began his hotel career over 33 years ago and brings to the team a wealth of experience in general hotel operations, sales and marketing, multi-property management, food & beverage and back of the house.

He started his career as a night auditor and quickly rose through the ranks of the industry. Mr. Crouse was appointed his first General Manager position with Journey’s End Hotel Corporation in Ontario, Canada where he was recognized with the company’s highest award, General Manager of the Year from over 110 locations. From there, Mr. Crouse has held various senior-level positions from Area Manager to Vice-President of Operations overseeing 7-franchise resorts in the highly competitive Orlando market. Mr. Crouse has been honored to work for prestigious brands such as Choice Hotels International, Hilton Hotels, and Marriott Hotels and Resorts. Included in Mr. Crouse’s diverse experience are turn-around scenarios and distressed asset management as well as converting 3-resorts in the Orlando market into ‘Condo-Hotels’ taking the projects from conception to completion.

Mr. Crouse holds several officers and board positions with community associations throughout the Orlando area and is also well-educated in the real estate arena. Also, Mr. Crouse brings to the table several strong partnerships with the Walt Disney World ® Resort Good Neighbor program, AAA, and leading room night providers throughout the United States and abroad. Mr. Crouse works to continually improve our company and expand our services and portfolio to better serve our VIP clients. Mr. Crouse has been recognized by his peers as a Hands-On partner and promotes a ‘win/win’ philosophy of doing business within the Team.